Through our dedicated quality department and under the guidance of a lean six-sigma ‘master black-belt’ we are delivering our 5 year quality strategy; planning ahead for the future needs of our customers and ensuring that we continue to maintain a high level of quality in all areas of the business.
In 1991 we achieved ISO 9001 and this has been validated every 3 years since then, including our current validation to BS EN ISO 9001:2015 in April 2017.
CMP Products was certified to BS EN ISO 14001:2015 in September 2015, which covers the design and implementation of our environmental management system. Achieving globally recognised certification not only provides CMP Products with a strict structure for quality within our operations; it provides customers and suppliers with independent assurance that CMP Products is a high quality organisation.
In brief, our quality standards are upheld through:
- Maintaining our business management system in accordance with the requirements of ISO 9001:2015 and ISO IEC 80079-34
- Communicating objectives, KPIs and the effectiveness of the business management system internally
- Carrying out reviews of monthly process measurements such as financial analysis and KPIs
- Analysing customer feedback and satisfaction on a regular basis
